Emergencies – Urgent Medical Advice
Your safety is always our top priority. While complications from aesthetic treatments are rare, it’s important you know what to do if you ever experience symptoms of a complication.
In the event of any emergency:
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Call 07301 277555 (Derma Mayfair emergency line)
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Or call 999
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Or attend your nearest Accident & Emergency department immediately
If you have recently had a dermal filler, profhilo, or polynucleotide treatment
You must seek urgent medical help if you notice any symptoms of a possible vascular occlusion (blocked blood vessel):
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Severe or increasing pain at or near the treatment site
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Pallor (skin becoming unusually pale)
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Discolouration (skin turning dusky, purple, or grey)
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Worsening bruising after the first 24–48 hours
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Mottled skin or net-like pattern on the skin
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Cold skin to the touch in the treated area
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Bruising appearing days after treatment
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Bruising in unusual patterns or away from the injection site
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Changes in skin sensation (numbness, tingling, or unusual sensitivity)
These symptoms require immediate action — early treatment can prevent long-term complications.
If You Have Recently Had a Botulinum Toxin (Botox®) Treatment
Although extremely rare, symptoms of botulism may include:
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Difficulty swallowing
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Difficulty speaking or slurred speech
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Drooping eyelids or facial weakness
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Difficulty breathing
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Muscle weakness in the arms, legs, or body
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Blurred or double vision
If you experience any of these symptoms, call 999 immediately and inform the medical team you have recently had a botulinum toxin treatment.
For Any Other Concerns
If you experience anything unusual after treatment, even if you’re unsure whether it’s serious, please contact us straight away on 07301 277555.
We are here to provide advice, reassurance, and prompt medical attention if needed.